Delivery Policy

We aim to deliver next working day on all tower orders to most UK mainland locations received before 4:15pm any given weekday, delivery of ladders and small items is 3 – 5 working days subject to stock availability. Note that this may not apply to all products so please check the individual product pages or contact us for a delivery estimate before placing an order.

Whilst every effort is made to deliver the towers next working day delivery could be 2 working days and we shall not be held liable for any consequential losses, damages or expenses incurred by you the purchaser or any third party arising directly or indirectly due to late or non-delivery of any product or any part thereof.

You must thoroughly check the goods at the time of delivery as you are signing the carrier’s receipt that you have received them in good condition. We will not be responsible for any goods signed for as satisfactory. In the unlikely event that the goods have been damaged in transit, you must refuse the delivery and inform us immediately in order that we may despatch a replacement as quickly as possible. You should inform us immediately and no later than 48 hours of any shortages so that we can take up the matter with the carrier and trace the missing items.

Please order in advance and do not book any work until you have received your order to avoid any possible unexpected delays with delivery which can sometimes be out of our control and ensure you have the complete tower ready for when you need it.

Charges for delivery are included in the stated product price with the exception that an additional charge for:

(1) Cornwall, Devon and London for a small surcharge;
(2) Scottish Highlands, Industrial Scotland, and Isle of Wight;
(3) Dublin, Northern Ireland, Isle of Man, Channel Islands, Scilly Isles, Scottish Isles and foreign countries.

Please call 01353 778811 for a quotation.